Developing Communication Skills
Communication is something we do every day- however it is fair to say some people are more natural at it than others. Then again even the most confident of people may not always be aware of the messages they send out so it is worth knowing or refreshing your memory when it comes to learning communication skills to ensure you get your message across in the right way.
The FORD method
Some people are more accomplished at small talk than others- it helps because at a networking event, meeting or even a typical office day people will want to talk and it helps to have an idea what you want to discuss.
FORD stands for Family, Occupation, Recreation and Dreams- Asking someone about where they are from, what they do, their interests and ambitions will make it easier when you want to move on to other topics as they will feel more relaxed.
Clear and concise
People often talk of “elevator pitches” the idea that if you were to meet an influential exec, movie producer etc you could pitch to them in 30 seconds. While you don’t want to do this for all ideas it helps to keep anything you want to present as clear and simple as possible so that anyone can follow what you want to say.
Empathy is where you are able to imagine what someone else is going through. This tied in with listening to what they have to say and reflecting it can be crucial.